Terms and Conditions

1. General Terms and Conditions

These terms apply to all memberships between Yoga Folks Stockholm AB (“Yoga Folks”) and the individual listed in the purchase agreement (“Customer”). Memberships are personal and cannot be transferred or shared. They include access to studio and online classes listed in our weekly schedule but exclude events, workshops, courses, and teacher trainings.

Yoga Folks issues all memberships and class packs digitally. Customers can view them in the Yoga Folks app. We do not provide physical cards.

1.1. Booking Rules

All bookings for classes, treatments, PT sessions, events, and trainings are binding. Customers must book through our website or app.

Spots for workshops and trainings become secure only after we receive payment. Class reservations open 14 days in advance. To keep your spot at a studio class, please check in at reception at least 5 minutes before class starts. Otherwise, we may offer your spot to someone on the waitlist.

Online classes:
You need to book the online class at least 15 minutes before the start time so the instructor can see your booking and start the online recording. We cannot guarantee access to the class for bookings made later than this.

Class cancellations and no-shows:
Classes must be cancelled at least 2 hours before the scheduled start time. Late cancellations made less than 2 hours before class start will result in the loss of the booked class credit or, for members, a warning on the first occurrence and a fee of 30 SEK from the second occurrence onwards.

Members who fail to attend a booked class or who attend without checking in will be registered as a no-show. The first no-show will not incur a fee. From the second occurrence onwards, a fee of 40 SEK will apply. It is the member’s responsibility to ensure they are checked in upon arrival.

For bookings made with class credits, the booked credit will be forfeited in the event of a late cancellation or no-show. No additional fee applies.

These policies help us maintain a safe studio environment by keeping track of attendance and ensuring that class spots remain available for members who intend to attend.

For any questions regarding this policy, please contact us at hello@yogafolks.se

PT sessions and treatments must be cancelled at least 24 hours in advance to qualify for a refund. Bookings for workshops and events become non-refundable after the 14-day withdrawal period.

2. Right of Withdrawal

Yoga Folks complies with the Swedish Distance Contracts Act (Distansavtalslagen). If your service or training has not yet started, you may cancel your purchase within 14 days and request a refund.

To do this, send a written notice to hello@yogafolks.se. We will refund the payment within 30 days. Return shipping costs remain your responsibility.

3. Health and Participation

You are responsible for ensuring that your health allows for safe participation in yoga activities. By joining our classes, you accept this responsibility. Take breaks when needed, and inform your teacher if you prefer not to receive physical adjustments.

4. Membership and Credit pack Details

All prices include 6% VAT and are charged in SEK. Available options:

Monthly “The Flirt”: 1150 SEK/month. The membership runs by calendar month. Cancel any day. Your membership ends on the last day of the next month. For example, if you cancel on February 10th, your membership will end on March 31st.
Yearly “The One”: 950 SEK/month for 12 months or 9,480 SEK upfront. Binding time is 12 months; after that, you keep the same price and the membership runs by calendar month. Cancel any day. Your membership ends on the last day of the next month. For example, if you cancel on February 10th, your membership will end on March 31st.
Online Membership: 400 SEK/month. The membership runs by calendar month. Cancel any day. Your membership ends on the last day of the next month. For example, if you cancel on February 10th, your membership will end on March 31st.
10-Class Pack: 2,400 SEK, valid for 6 months.
The Polyamorouse – Monthly: 750 SEK, 4 credits to use per month.

Cancel? Use the app; when logged in, you can cancel your own membership.

5. Price Updates

Yoga Folks reserves the right to change membership, class pack, and other service prices at any time. Any price change will apply to future billing periods and does not affect payments already made. For memberships with a binding period, the agreed price will apply during the binding period unless otherwise expressly stated at the time of purchase. After the binding period, the membership will be charged at the current applicable price.

6. Missed Payments

If payment is delayed, we suspend access until payment is complete. We also issue a 60 SEK reminder fee.

7. Monthly Payment

We charge monthly fees in advance through your bank or credit card. If a payment fails, we notify you. Interest and collection fees may apply for overdue payments.

8. Online Payment Authorization

Your bank must authorize online transactions to process membership payments.

9. Freezing Membership

You can freeze your membership for 30–180 days with valid documentation, such as a medical or employer’s note. For pregnancy, you may freeze up to 3 months postpartum.

To request a freeze, email hello@yogafolks.se in advance. In case of illness, you can apply retroactively with a doctor’s note.

10. Update Your Contact Info

Please inform us immediately if your name, address, phone number, or email changes. We are not liable for missed communication due to outdated information.

11. Personal Belongings

Yoga Folks is not responsible for theft or damage to personal items. Items left in the studio go to Lost & Found for 14 days before donation. You may store your mat at your own risk.

12. Schedule Changes

We may change class schedules or opening hours. Updates are shared via email or social media.

13. Studio Conduct

Keep voices low inside the studio.
Store phones and bags outside yoga rooms.
Clean mats and props after use.
Use studio spaces only with staff approval.
Staff may suspend anyone who violates conduct guidelines.

14. Customer Data and Privacy

We store customer data to manage bookings and purchases. Yoga Folks follows GDPR standards. We do not share your information unless necessary for service delivery.

15. Payment Authorization

By accepting these terms, you authorize us to charge your account or credit card for your selected membership.

16. Third-Party Payers

If someone else pays for your membership and cancels, you are responsible for future payments.

17. Cookies

Our website uses cookies to improve your experience. Cookies track your preferences and enhance site functionality but do not store personal data. You may clear cookies at any time via your browser.